Left click or tap on the “Properties” feature for the “WLAN Autoconfig” option.
Right click or hold tap on the “WLAN Autoconfig” feature.
Look on the right side panel in this window for “WLAN Autoconfig”.
Now you have a “Services” window in front of the screen.
When the search is finished, left click or tap on the “services.msc” icon that pops up.
In the Start window you need to write the following: “services.msc” without the quotes.
Left click or tap on the “Start” button.
Check and see if you still cannot connect to your wireless network.
Now you will need to restart your Windows 8.1 or Windows 10 operating system.
Write the following command: “ netsh int ip reset reset.log hit” without the quotes.
Press the “Enter” button on the keyboard.
Now that you have the command prompt with administrative rights in front of the screen you will need to write the following command: “ netsh winsock reset catalog” without the quotes.
From the menu that shows up, you will need to left click or tap on the “Command Prompt (admin)” icon.
Press and hold the button “Windows” and the button “X”.
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